Football A-to-Z Guide

• Alcoholic beverages and any hard containers (glass bottles/metal cans) may not be brought into Mountaineer Field at Milan Puskar Stadium. Beer, wine, and malt beverages are available for purchase along the concourse inside the gates. Alcohol sales conclude with 7:30 minutes remaining in the 3rd quarter.

• Only service animals assisting guests with disabilities are permitted.

• The West Virginia University Department of Intercollegiate Athletics asks that you please adhere to FAA policies, per the NOTAM document concerning flight restrictions, for sporting events. No flight operation may take place within three nautical miles, nor up to 3,000 feet around the perimeter of the stadium, from one hour prior to the start of the event until one hour after its completion. These restrictions also apply to all unmanned or remote controlled drone aircrafts. Failure to comply with these restrictions will result in the appropriate legal response from law enforcement officials.

• A United Bank automatic teller machine is located in the south bowl concourse and the north end zone concourse of the stadium.

• No one is allowed on the field at any time without proper credentials. There is no organized location for autographs.

• The onsite, free towing/auto trouble company, provided by AAA, is Ervin’s Towing and can be reached at 304.292.2586. Guests should contact a parking attendant or security personnel for assistance.

• Baby changing stations are available in all men's, women’s and family stadium concourse restrooms and in all suite and club level restrooms.

• Banners and signs, except those associated with the Department of Intercollegiate Athletics, are not permitted at Mountaineer Field at Milan Puskar Stadium.

• Charter buses must purchase a special parking permit for the Green Lot. This permit can be purchased on game day.

• Cameras are permitted in Mountaineer Field at Milan Puskar Stadium. Tripods and selfie sticks are prohibited.

• Mobile phone charging stations are located on the east and west concourses.

• All persons, including children and infants, must have a ticket for admission.

• See 'Clear Bag Policy'

• All concession stands and portable food carts accept the four major credit cards (Visa, MasterCard, American Express and Discover). Portable beer carts do not accept credit cards.
• East - Near sections 105/106, 202, 204, 208, 210
  • Four beverage stations
  • Six specialty carts
• West - Near sections 125/126, 128/129, 213, 215, 219, 221
  • Four beverage stations
  • Six specialty carts
• South - Near sections 131-134 and 97-100
• North- East side of concourse

• No coolers (including soft-sided coolers) or metal or glass containers are allowed in the stadium. Soft drinks, water, and non-alcoholic beverages in factory-sealed plastic containers are permitted.

• Each credential indicates the areas of Mountaineer Field at Milan Puskar Stadium in which it will be honored. Credentials must be worn at all times.

• From the south - From Interstate 79, take the West Virginia University exit, number 155. Cross the Star City bridge and proceed up Monongahela Boulevard toward the Coliseum. At the Coliseum traffic light, turn left onto Patteson Drive and watch for signs directing you to the stadium. For an alternate route, take Interstate 68 east to exit 7(see east directions below).
• From the north - From Interstate 79, take the West Virginia University exit, number 155. Cross the Star City bridge and proceed up Monongahela Boulevard toward the Coliseum. At the Coliseum traffic light, turn left onto Patteson Drive and watch for signs directing you to the stadium.
• From the east - From Interstate 68, use exit 7 (Pierpont Road). From here, follow W.Va. route 857 south approximately one mile until it joins with U.S. 119 south. Follow U.S. 119 south two miles to W.Va. route 705. Turn right on W.Va. route 705 and watch for signs directing you to the stadium.

• See Football Disability/Accessibility Information

• Milan Puskar Stadium elevators may be used by guests to access different areas of the stadium. All guests must have proper credentials and/or tickets.
• Elevators are located at the Northeast, Northwest, Southeast and Southwest Gates.
• Two elevators are located in the press box.
• Three elevators are located in the north end zone suite building.
• ADA access to the north end zone seating area is provided via elevators found at the east and west entrances of the building.

• An express lane is available at the east, west, and north gates for those fans entering who are not carrying items into the game.

• The Family FunZone is an alcohol-free and profanity-free, family-friendly area located in section 133.

• A family restroom is located on the west, east, and the north end zone concourses. These areas are equipped with a chair and an electrical outlet for nursing mothers.

• Please call 304.293.FANS for stadium assistance (game-day only).
• Please text AID to 31046 for stadium assistance. Text STOP to cancel. Text HELP for help. Msg & Data rates may apply. We will not share your information. This program will only be used to communicate messages from West Virginia University Athletics.
• Texting service will be available three hours prior to kickoff and conclude one hour postgame.
• Find game day information on Twitter at @GamedayWVU

• First aid stations are located on the east and west concourses and in the north end zone. Contact an event staff member or police for assistance.

• Please be advised that food prepared here may contain the following ingredients: milk, eggs, wheat, soybean, peanuts, tree nuts, fish, and shellfish.

• The gates open one and one-half hours (90 minutes) before game time unless otherwise advertised.
• Suite gates open two hours before game time unless otherwise advertised.
• The east gate is a student-only guest.
• A dedicated United Bank entry is located at both the west and north gates. Fans are allowed access to these particular entrances by showing their United Bank ATM or check card along with their game ticket.

• Guest service kiosks are located outside Mountaineer Field at Milan Puskar Stadium adjacent to the east, west, and north gates prior to, during, and after each game.
• Guest service rooms are located in the south concourse near sections 97 and 134 and on the north end zone concourse. These rooms handle lost and found, lost children, emergencies and general ticket information. Fans may also report problems or make suggestions on a special form available from the attendant.

• The Donald J. Brohard Hall of Traditions is located in the Milan Puskar Center and is open to the public during home football games starting four hours prior to kickoff and ending two and one-half hours before kickoff. Visitors can enter through the stairwell of the home team tunnel in the southwest corner of the stadium. Guests using mobility devices may enter through the Milan Puskar Center.
• The Robinson/Petroplus Hall of Traditions is located in the WVU Basketball Practice Facility in the Coliseum Athletic Complex and is open to the public during home football games starting three hours prior to kickoff and ending 30 minutes before kickoff.

• Assisted Listening Devices are available for loan at no charge for hearing-impaired guests at Guest Services on the north concourse. A driver's license, credit card or other acceptable form of identification is required as a deposit. Assisted Listening Devices must be returned at the conclusion of the game.

1. No excessive drinking – intoxicated fans are not allowed inside or outside the stadium.
2. No foul or abusive language.
3. No smoking in the seating or concourse areas.
4. No throwing stuff (anything) onto the field.
5. No ignoring of the instructions of Event/Security personnel.

• In the event of inclement weather approaching Milan Puskar Stadium, public address and video announcements will be made to update fans on the situation. Should a lightning strike occur within close proximity of the stadium, play will be suspended immediately. Play will resume 30 minutes after the last strike occurs within the threat radius. Fans are required to exit the seating areas and seek shelter in the concourse, restrooms, and their vehicles during weather delays. All ticket stubs should be kept for re-entry into the stadium after the weather threat has cleared. Updates may also be communicated via WVUsports.com and on Twitter at @GamedayWVU.

• Lost and found is maintained during the game at Guest Services, located in the south concourse and the north end zone concourse. All unclaimed items will be available at the Contemporary Services Corporation office (304-291-4650 or 2567 University Avenue, Suite B, Morgantown WV 26505) the following business day.

• In case of a lost child, please contact one of the Guest Services Rooms, located in either the south or north end zone concourses. Contact an event staff member or police for assistance.
• Wristbands are available at all guest services locations, including kiosks outside the stadium at each gate. Parents may obtain wristbands for their children that denotes the parent(s)’ name(s), phone, and seat location.

• A full-service team shop is located along the north concourse adjacent to the Touchdown Terrace. Team Shops are also located on the east and west concourses (inside the stadium) and in the NE and NW tented areas (outside the stadium). The Team Shop in the Coliseum is open four hours prior to kickoff.

• A family restroom is located on the west, east, and the north end zone concourses. These areas are equipped with a chair and an electrical outlet for nursing mothers.

• See Football Parking Information

• Portable stadium seats no larger than 18” are allowed as long as they are armless and do not overhang the bleacher or infringe on the seat space of those around you. Rental stadium seatbacks are available on the east and west concourses. These may be rented for the season. Call 866-704-2478 or visit https://www.seatbacks.com/main.aspx?school=mountaineerseat for more information. To guarantee placement, orders must be placed by 12:00 p.m. (noon) the Wednesday before each Saturday game.

• To ensure the safety, comfort, and convenience of our guests, the following items may not be brought into the stadium: coolers, laser pointers, alcoholic beverages, artificial noisemakers, aerosol and spray cans, mace and pepper sprays, selfie sticks, umbrellas, weapons, and any other items determined to be harmful or disruptive. See our clear bag policy information. A 'size-wise' box is available at each gate and guest services location to determine if a bag is permitted.

• No special announcements are made over the public address system.

• Recreational vehicles are permitted in University-operated lots but require a special RV permit, including the Coliseum lots. Vehicles that are 20 feet or longer are considered RVs. Trailers are permitted but in the Green, Red and Coliseum lots only. Overnight parking for RVs is allowed but a permit must be visible at all times. RVs must be parked two hours before kickoff.

• Single-stream recycling bins are located throughout the stadium. The following items may be recycled:
  • Paper
  • Cardboard
  • Aluminum
  • Plastics #1-7
  • Glass
• The following items may not be recycled:
  • Food & liquid waste
  • Styrofoam
  • Plastic bags
  • Paper towels/Napkins

• Restrooms are located on both the east and west concourses and in both the north and south bowl concourses.
• Baby changing stations are available in all men and women’s stadium concourse restrooms and in all suite and club level restrooms.

• The scalping of tickets on University property is forbidden. Violators are subject to removal from University property. No solicitation of any kind is permitted in the parking lots or stadium. Individuals discovered soliciting will be asked to cease or will be removed. The student newspaper is allowed to distribute at the student gate only.

• Scoreboard messages are available by contacting our Marketing Office at 304.293.3086 ext. 5. The deadline for such requests are the Monday prior to each home game. Here is the form to complete: 2017 Fan Greeting Form

• Coliseum/Evansdale Campus – Shuttles from the WVU Coliseum/Evansdale Campus run continuously, beginning two and one-half hours before kickoff and as necessary after the game. Free parking is available at the WVU Coliseum and throughout the Evansdale Campus. The roundtrip fee is $4.
• City buses – Shuttles depart continuously from the Mountaineer Mall, beginning two hours before kickoff and as necessary after the game. They will drop at Ruby Memorial Hospital. The roundtrip fee is $3.
• PRT – The Personal Rapid Transit System (PRT) operates continuously on game days. Stations are located on Walnut Street, Beechurst Avenue, Engineering Sciences Building, the Evansdale Residential Complex (the Towers), and the Health Sciences Center. This service is free on game days.

• Smoking (including electronic cigarettes) is not permitted in the seating areas, aisles, concourses or restrooms in Mountaineer Field at Milan Puskar Stadium. Fans may smoke only in designated smoking areas at the north, west, east, southeast and southwest gates. Some designated smoking areas do not open until after kickoff.

• For breaking news and information follow us on Twitter and download the WVU Gameday App:
  • @GamedayWVU
  • @WVUSports
  • @WVUfootball
  • WVU’s Gameday App can be found as a free download in both the Apple iTunes and Google Play store.

• Selling of any items by anyone other than authorized WVU personnel or designated vending personnel in or around Mountaineer Field at Milan Puskar Stadium and the parking areas is prohibited.

• Passouts are not allowed. Fans are not permitted to re-enter.

• Strollers are permitted but must be checked at Guest Services.

• All WVU students should enter through the designated gates at the east side.

• The ticket office is located outside the north gate of Mountaineer Field at Milan Puskar Stadium. Game day sales are available.
• WVU is not responsible for lost, stolen, or misplaced tickets. There are no refunds or exchanges.

• For the safety and convenience of all fans, umbrellas are not permitted inside the stadium.

• The will call window is located at the ticket booth outside of the north gate and opens two hours before kickoff. A photo ID is required.
• WVU Player Guest will call is located adjacent to the southwest gate and opens 1.5 hours before kickoff.
• Visiting Player Guest will call is located adjacent to the southeast gate and opens 1.5 hours before kickoff.